PRIVACY POLICY

Effective Date: [JANUARY 1, 2026]

Know Good & Well (“Know Good & Well,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, interact with our online forms, register for programs or events, communicate with us, or otherwise use our online services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Know Good & Well, we may collect information such as:

Your name
Email address
Telephone number
Mailing address
Organization or business name
Information you provide when submitting a contact or inquiry form
Information you provide when registering for a program, workshop, event, or other activity
Information you provide when subscribing to communications from us
Information you voluntarily provide in messages, surveys, applications, or other communications

We may also collect certain information automatically when you visit our website, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or page
General information about how visitors interact with our website

We do not intentionally collect sensitive personal information unless it is reasonably necessary for a specific program, service, or activity and is provided to us for that purpose.

2. Information About Children

Know Good & Well may offer programs, educational activities, workshops, and community initiatives that involve children and youth.

We take the privacy of children seriously. Our website is not intended to independently collect personal information directly from children without appropriate adult involvement or authorization.

When information about a minor is needed for participation in a program, event, registration, photograph, testimonial, or other activity, we may request information or consent from a parent, guardian, school, organization, or other authorized adult.

If you believe that a child has provided personal information to us through our website without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

3. How We Use Information

We may use information we collect to:

Respond to questions, inquiries, and requests
Provide information about Know Good & Well
Register participants for programs, workshops, and events
Communicate with participants, partners, clients, supporters, and community members
Provide requested services or resources
Improve our website and online services
Understand how visitors use our website
Send newsletters or other communications when you have requested or authorized them
Administer programs and community initiatives
Maintain appropriate records
Protect the security and integrity of our website
Comply with applicable laws and legal obligations

We do not sell your personal information.

4. Email Communications

If you voluntarily provide your email address, we may use it to respond to your inquiry or provide information you have requested.

If you subscribe to a Know Good & Well mailing list or other communications, you may unsubscribe at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

We do not use your email address for unrelated purposes without an appropriate basis to do so.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, understand website traffic, remember preferences, and improve the visitor experience.

Because Know Good & Well's website is hosted through Wix, Wix and certain services integrated with the website may use cookies or similar technologies.

Depending on the services enabled on our website, these technologies may collect information such as your browser, device, approximate location, pages visited, and interactions with the website.

You can control or disable certain cookies through your browser settings and, where available, through the website's cookie preferences.

Disabling certain cookies may affect the functionality of portions of the website.

6. Wix and Third-Party Services

Our website is hosted through Wix.

Wix may process certain information on our behalf or automatically as part of providing website hosting, security, analytics, forms, and other website-related services.

We may also use third-party services to support functions such as:

Website analytics
Email communications
Event registration
Online forms
Donations or payments
Scheduling
Embedded content
Social media
Other business or program functions

These third-party providers may have their own privacy policies governing their collection and use of information.

We encourage you to review the privacy practices of any third-party service before submitting information through that service.

7. Payments and Donations

If Know Good & Well offers online payments, purchases, registrations, or donations, payment information may be processed through a third-party payment provider.

Know Good & Well does not intend to store complete credit card or debit card numbers on its own website.

Payment information is generally handled directly by the applicable payment processor according to its privacy policy and security practices.

8. Photos, Videos, and Testimonials

Know Good & Well may document programs, workshops, community events, educational activities, and other initiatives through photographs, video, testimonials, or other media.

Where appropriate, we may request permission or obtain a release before using identifiable photographs, videos, testimonials, or participant stories for promotional, educational, fundraising, or other organizational purposes.

We make reasonable efforts to respect requests concerning the use of identifiable images or testimonials.

9. How We Share Information

We may share information when reasonably necessary to operate Know Good & Well, provide requested services, administer programs, or comply with legal obligations.

This may include sharing information with:

Service providers that assist us with website hosting, technology, communications, registration, scheduling, payment processing, or other business functions
Program or event partners when reasonably necessary to administer a program or activity
Professional advisors or service providers
Government authorities or law enforcement when required by law
Other parties when necessary to protect the rights, safety, property, or security of Know Good & Well, our participants, visitors, or others

We do not sell or rent personal information to third parties.

10. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please avoid submitting highly sensitive personal information through general website contact forms unless specifically requested and provided through an appropriate secure process.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide services, maintain appropriate organizational records, resolve disputes, comply with legal obligations, or otherwise fulfill legitimate business or organizational purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

12. Your Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain communications
Withdraw consent where processing is based on consent
Request information about how your personal information is used or shared

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

13. Links to Other Websites

Our website may contain links to websites operated by other organizations, businesses, community partners, social media platforms, or other third parties.

Know Good & Well is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policy of any website you visit through an external link.

14. Social Media

Know Good & Well may maintain or link to social media accounts and platforms.

Interactions with those platforms are governed by the privacy policies and terms of the applicable social media provider.

Information you publicly post or share through a social media platform may be visible to others and may not be controlled by Know Good & Well.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the “Effective Date” at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact:

Know Good & Well
Email: INFO@KNOWGOODANDWELL.COM
Website: IKNOWGOODANDWELL.COM
Mailing Address: 680 NORTH LAKESHORE DRIVE, SUITE 110-1866, CHICAGO, IL 60611

17. Acknowledgment

Know Good & Well believes that privacy, dignity, and trust are important parts of building healthy relationships with individuals, families, organizations, and communities.

We are committed to handling personal information responsibly and using information in ways that support our programs, services, and mission.

Last Updated: [AUGUST 22, 2026]